Privacy Policy

Privacy Policy

1. Who We Are

Business name: Noxalyth Studio
Business address: Old school house, Broadhempston, TQ96BL
Email: noxalyth.studio@gmail.com
Telephone: 07760885143

For the purposes of data protection law, we are the data controller of your personal data.

2. Personal Data We Collect

We may collect and process the following personal information:

Information you provide to us

Name
Billing and delivery address
Email address
Phone number
Payment details (processed securely by third-party payment providers – we do not store full card details)
Account login details (if you create an account)
Enquiry and contact form submissions

Information collected automatically

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking technologies

3. How We Use Your Data

We use your personal data to:

Process and deliver your orders
Manage payments and refunds
Communicate with you about your purchases
Respond to enquiries
Manage customer accounts
Improve our website and services
Comply with legal obligations
Prevent fraud and misuse

4. Lawful Bases for Processing

We process your personal data under the following lawful bases:

Contract – to fulfil your order or provide services
Legal obligation – to comply with legal requirements
Legitimate interests – to operate and improve our business
Consent – for marketing communications and cookies (where applicable)

5. Marketing Communications

We will only send you marketing emails if:

You have opted in, or
You are an existing customer and have not opted out

You can unsubscribe at any time using the link in our emails or by contacting us at [Contact Email].

6. Sharing Your Data

We may share your data with trusted third parties, including:

Payment processors (e.g. Stripe, PayPal)
Delivery and courier services
Website hosting providers
IT and system administration services
Professional advisers (accountants, legal advisers)

All third parties are required to respect the security of your data and process it in accordance with the law.

7. International Transfers

We do not transfer your personal data outside the UK unless adequate safeguards are in place in accordance with UK GDPR.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data, including:

Secure servers
SSL encryption
Restricted access to personal data
Secure payment processing systems

9. Data Retention

We only keep your personal data for as long as necessary for the purposes it was collected, including:

Legal
Accounting
Reporting requirements

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us at [Contact Email].

11. Cookies

We use cookies to improve your browsing experience. For more information, please see our Cookie Policy.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

14. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://www.ico.org.uk
Telephone: 0303 123 1113

15. Contact Us

If you have any questions about this Privacy Policy or how we use your data, please contact:

Noxalyth Studio
Email: noxalyth.studio@gmail.com
Address: Old school house, Broadhemston, Devon TQ96BL